❓ Frequently Asked Questions
Answers to all questions about bajik
From opening an account and depositing via bKash to claiming bonuses and safe gaming — find detailed answers to all your questions here.
Questions you may have before or after joining bajik are organised into five key categories — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. Every answer is written clearly and in plain language so you can understand easily. If you cannot find your question, contact our 24/7 live chat support.
Account and Registration
Questions about Account and Registration
To open an account at bajik you need an active mobile number, a valid email address and your Bangladesh National ID or passport details. The registration form takes only a few minutes to complete. Completing the verification step is mandatory for security purposes and keeps your account protected.
bajik is for people aged 21 and above only. Age is verified at the time of registration and minors are not permitted to open an account. Responsible gaming is our highest priority.
First make sure you are entering the correct mobile number and password. If you have forgotten your password, use the "Password Recovery" option. If the problem persists, contact bajik's 24/7 live chat support — our team is always ready to help you in Bengali.
No, each person may hold only one account. Attempting to open multiple accounts is a violation of our terms and conditions and may result in account suspension or termination. If in doubt, contact support.
To close or delete your account, send a request via our live chat or by email at [email protected]. After verifying your identity, the process will be completed within the specified time. A self-exclusion option is also available as part of responsible gaming.
Deposits and Withdrawals
Questions about Deposits and Withdrawals
A deposit from bKash is usually credited to your bajik account instantly or within a few minutes. If the payment remains pending, contact live chat with your transaction ID. To avoid any issues, make sure you use the correct payment reference number.
The minimum deposit amount at bajik is ৳500. This applies to all payment methods — bKash, Nagad, Rocket, Upay and bank transfer. You can start with a small amount and deposit more at any time.
Yes, bajik supports both Nagad and Rocket. You can also deposit and withdraw using bKash, Upay and bank transfer. We have made your payment experience convenient by supporting the most popular mobile wallets in Bangladesh.
Withdrawals at bajik are generally processed within 1 hour. If your account verification is complete and the required wagering conditions have been met, withdrawals are processed even faster. The minimum withdrawal amount is ৳500.
bajik generally does not charge any extra fees on deposits or withdrawals. However, your mobile wallet or bank may apply their own transaction charges — these are determined by the respective service provider's rules. Contact live chat to find out the latest fee structure.
A withdrawal request can be cancelled in some cases before it starts processing. Once processing has begun, it cannot be cancelled. If you want to cancel, contact live chat immediately.
Games and Rules
Questions about Games and Rules
Go to the cricket section at bajik and select a BPL match. You can place bets on various markets including match winner, top batsman and total runs. Choose your preferred market, enter the bet amount and confirm. Live betting is also available so you can bet while the match is in progress.
In the bajik slots section you will find popular games from PG Soft, Pragmatic Play and JILI — such as Fortune Tiger, Fortune Gems, Gates of Olympus, Sweet Bonanza, Super Ace and many more. Choose from a large collection that includes fishing games, classic slots and mega jackpots.
RTP (Return to Player) is the theoretical rate at which a game returns a percentage of total wagers as winnings over the long term. bajik ensures complete fair play — our games run on certified software from recognised providers and Random Number Generators (RNG) are used to determine results.
Yes, bajik is mobile-friendly and can be played directly from the browser on any smartphone or tablet. No separate app download is required — open bajik.cam in your browser and start playing right away.
bajik's live casino features real dealer games from Evolution Gaming and Ezugi — baccarat, roulette, blackjack and much more. Spribe's Aviator can also be played live. Enjoy a real casino experience from the comfort of your home with live dealers.
Bonuses and Promotions
Questions about Bonuses and Promotions
After opening a new account, when you make your first deposit bajik automatically gives a 200% bonus — up to ৳8,000. This means if you deposit ৳1,000 you can play with a total of ৳3,000. No promo code is needed to receive the bonus.
The wagering requirement for bajik's welcome bonus is 20x. This means you need to wager 20 times the bonus amount before you can withdraw winnings earned from the bonus. The wagering tracker is visible directly in your account dashboard.
bajik's VIP program has five tiers — Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback increases at each tier: up to 0.2% at Bronze, 0.5% at Silver, 0.7% at Gold, 1.0% at Platinum and 1.2% at Diamond. More exclusive benefits become available as you move to higher tiers.
Cashback is calculated at a set percentage of your total net losses for the week according to your VIP tier. Every Monday the previous week's cashback is added to your account. Check your account dashboard or ask support to find out the exact amount.
Yes, bajik regularly offers reload bonuses, tournament prizes and special promotions for occasions such as the BPL season, IPL or T20 World Cup. Check bajik's promotions page regularly or ask via live chat to stay updated on these offers.
Security and Responsible Gaming
Questions about Security and Responsible Gaming
bajik uses SSL encryption technology to keep all your personal and financial information secure. Our platform operates in a safe and reliable environment and no information is sold to third parties. Read the privacy policy for full details.
Self-exclusion is the option to voluntarily restrict access to your own account for a set period of time. If you feel that your control over playing is decreasing, submit a request via live chat or email at [email protected]. bajik places the highest importance on responsible gaming.
Yes, as part of its responsible gaming tools bajik allows you to set daily or weekly deposit limits. To activate or change these limits, go to your account settings or contact live chat. Use this feature to keep yourself safe.
bajik's support team is available 24 hours a day, 7 days a week via live chat in Bengali. You can also contact us by email at [email protected]. We are always ready to help with any questions, complaints or responsible gaming matters.
If you feel that gaming is getting out of control, please visit bajik's responsible gaming page and contact our support team. Take advantage of self-exclusion, limit-setting and break options. Remember — gaming is for enjoyment, not stress.
Still have a questions?
Contact support — we are here for you in Bengali 24/7.
Contact us directly
Live Chat Support
Support in Bengali 24/7. Use live chat for the fastest response.
Email Support
[email protected] — email us for detailed questions.
Responsible Gaming
Visit our Responsible Gaming page to set limits or request self-exclusion.